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What People Say
"We had a new system partially installed in July. Sold to us by Alex. This is where the problems started. When the original installation team was here they stated the humidifier would be hooked up at winter maintenance, when calling to try and schedule winter maintenance on the “new system” I was told they need to wait 1yr after installation. After back and forth for a few WEEKS someone finally came out. Jesse was the first tech out who left drywall dust on surfaces after he told me the motherboard was fried and walked off the job. When i called the office the dispatcher said there would potentially be a charge?!? The next tech wanted to charge me over $100 the same day within 2hrs of Jesse walking off. They ended up sending Saul who has been out before and got the system partially running (Saul was apologetic and professional) Monday a third technician came out who seemed to be the one walking Jesse through the initial visit and he could not get the system functioning properly. Yesterday Dan one of the managers came out and finally SAID he fixed the system.Dan also stated as he was leaving that someone would be coming out to repair the wall where Jesse removed the humidistat AND I WILL GET A CALL WITHIN 30min TO SCEDULE. I received no call I sent an email to get documentation on what was done by this company in my home yesterday evening and received NOTHING! 4 months later and they expect me to trust that it’s repaired. I will escalate this without limit I have plenty of photos and ring logs to support my claims. This company is Unprofessional and I wish i could go back in time! Avoid at all costs!!!"
"They didn't just fix it, they taught me how to maintain furnace before winter! He gave me advice on filter changes and thermostat programming. Excellent customer service alongside great people. Highly recommend them!"
"Outstanding, from my initial meeting with Nick to the installation with their field technicians. They arrived on time and completed my installation in 1 day. They carefully moved my things out of their way and cleaned up afterwards. You couldn't even tell they were there! Highly recommended !"
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