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By the Numbers
What People Say
"Pierpoint Plumbing and their staff were top notch for us, they were accurate in providing diagnosis and fast and efficient to fix our problems, very happy with price and customer service throughout the experience…highly recommend them"
"I have only used them once, for issues with my kitchen sink. It turns out that the previous owner who had all the pipes redone in my house forgot to have a vent installed under the kitchen sink. Pierpoint had to contact me to make sure they had my address correct and contacted me three different ways to make SURE they reached me. I appreciate that. They sent me and my girlfriend a text message with when they left and a picture of the plumber (Great to know who you are looking for) They explained to my girlfriend what was recommended with the sink and why, along with calling me to rehash and confirm the price and the next service date. The billing is transparent and itemized. If you have a question, you can call and check with the office. Everyone I have spoken to wants to get their job done and done well. I will happily contact them again for their services."
"The folks at Pierpoint Plumbing were fairly exceptional. Their team was quick to respond for the estimates and even quicker to dispatch a team for the work that they performed. I appreciate that there was no attempt to upsell the work and the proposed solutions were common sense approaches compared to the inflated bid solutions of their competitors. Their integrity is commendable for the industry. For example, they realized they had overestimated the work due to a typo and within 24 hours had reached out to edit the bid to 100$ less than the original quote after I had agreed to the original amount. It would have been just as easy for them to take the money and run and I would have never known the difference. That level of honesty is tough to find these days from any contractors. They will be my go to for plumbing solutions moving forward and I cannot recommend them enough."
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