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What People Say
"I recently contacted Rocket plumbing when I was having some problems with my water heater. This is actually the first time since I’ve moved to Chicago that I was able to get a plumber for same day service. My neighbor recommended them and I’m so glad I called. Geoff came out and explained the issue and my options for replacement. Since my utility closet has a tricky set up the furnace positioning made removal and installation complicated, but Geoff was able to explain everything to me and also communicate with my preferred HVAC contractor to make sure everything was done right and could be repaired as needed. I appreciate the time taken to answer all my questions and remedy the situation. I was impressed with how clean things were left once the job was done."
"Geoff was amazing, he walked through all my options, wasnt pushy at all and had everything handled quickly. Ive had poor luck in the past with plumbing companies, but Rocket was able to set me up for a same day appt and was even able to squeeze me in an earlier time slot."
"Had an issue with a toilet leaking from the bottom; tried to replace the gasket on my own, and it was okay for a few days but then leaking started again. Decided to call to let the pros handle it. Eric was very easy to work with. He communicated effectively what was going on. Ultimately it turns out the issue was that the toilet drain was backing up , so he had to call in for a bigger rod equipment. They were able to cut out roots to restore draining again. Will follow recommendation of having the line hydro jet(?) to cut out the roots in the drain line."
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