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What People Say
"All the showers and toilets in our home would not drain and when I ran the washer the water backed up through our toilet in the guest room and water was everywhere! It was fairly obvious our mainline drain was plugged. I called a plumbing company I had worked with before but they could not be out until the next day. I looked up other plumbing companies and I saw Roto Rooter had good reviews so even though it was late in the day I called them. To my surprise they said they could have a technician out in about an hour and a half and he would assess what was need to fix the problem and give me a price. If I did not like the price he would leave and there would not be any charge. Well a technician named Jalen came out, said he believed the mainline was blocked and he gave me the price. I asked him to go ahead and he worked hard for two hours getting the line unblocked. Jalen was courteous, knowledgeable, and did one heck of a job solving the plumbing problem. He cleaned up neatly when he was done and was a pleasure to have in our home. He is a credit to his company! I would highly recommend Roto Rooter for any of your plumbing needs and if needed I will use them again. If you get Jalen as your technician that would be an added bonus!"
"David was a huge help replacing my outdoor spigot, which was badly corroded and leaking. He handled the job quickly, charged a fair price, and was professional and kind throughout. I also really appreciated that he let me watch and explained what he was doing - especially since he was there to get the work done, not field my million questions. Highly reccomend!!"
"This has been a very extensive repair of drain lines and installation of outside drain clean out.. I have worked with Taylor Edwards Field Supervisor. He has been absolutely wonderful to work with as well as extremely knowledgeable! He has been excellent at communicating all my options patiently without any pressure. Even on his day off he drove to my home to help facilitate the work to be completed. He has made this very difficult situation more tolerable and helped provide great solutions to the problems. The crew has been professional and hard working in the freezing cold weather. Thank you!"
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