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What People Say
"After purchasing our first home, the wife and I decided to get our house sided. Through reviewing process online, we decided to go with cochran exteriors, and we're not disappointed.They did a great job on tearing off and reinstalling the new siding. Also, any questions or issues we had, were addressed very promptly and the communication was excellent. My contact over the phone Andrea, and the project manager John went above and beyond to address the installation and follow ups. I would highly recommend Cochran Exteriors if you are looking for work to be done on your home. When spring arrives I will update my review with some photos!"
"I purchased a new roof for my home and garage, along with re‑sheeting for the house and new gutters for the garage. AJ, the Sales Consultant, was excellent—very knowledgeable and made me feel confident I had chosen the right company. Vincent, the Project Manager, was equally informative and ensured everything stayed on schedule and was completed correctly. Communication with both AJ and Vincent was outstanding. They were easy to reach and always returned my calls promptly. I also want to recognize Armando and the roofing crew. I was extremely pleased with their work. Their craftsmanship, professionalism, and attention to detail were exceptional. They worked efficiently and left the property clean, making sure all debris was hauled away when the job was finished. I definitely recommend Cochran Exteriors."
"Be careful with these guys. I had high hopes for this project. Michael Godbolt was a showman for the sale. Advised it would be a week long project and I don’t pay anything till completed. Well, the project took almost 3 months to complete, but as of today, I am still waiting on poor quality punch list items to be resolved. I originally asked for everything to be replaced and low maintenance. I was given the quote and accepted based solely on price. After it was all said and done, they were the most expensive quote I received. They missed things on the project multiple times and kept sending me more quotes. It was clear no one was listening to me during the entire project. Cochran decided one day that the project was completed and notified the bank. I was not notified it was complete, was not asked if I was satisfied with the project, nothing. I struggled to even communicate during the project. John the project manager was rarely onsite. When I went to ask a question to the team, I was met with Spanish and not sure anything I said was understood. Ryan Miller advised me when I went to complain, that the job was complete according to there standards and I needed to pay even though work was outstanding. Last time I checked, the CUSTOMER decides when his project is done. If you guys have to come back to my home, the job is NOT done. Also, quit putting the pain of finding all your quality issues during final inspections on the customer. YOU guys need to build quality into your process, ridiculous. I was given a $500 credit for my concerns, wasn’t even worth the time I listening to all there pathetic excuses for why my project turned out the way it did."
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