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By the Numbers
What People Say
"I’ve had a great experience with LawnStarter so far. The app makes scheduling and payments simple, and communication is always clear and professional. Every service has been done on time and with great attention to detail. It’s been such a relief to have a company that’s dependable, responsive, and takes the stress out of lawn care. Highly recommend!!"
"Why can’t I rate lower than 1 star? This company is a scam. Their website is sugar coated. Had someone come to cut my lawn for the first time and and did a very messy and terrible job. I wasn’t home at that time but someone from this company sent me an email ( screenshot of the email below) Customer service was no help when I called for assistance. Waited on the phone for 45 minutes and Called 4 times but never got to talk to someone that could help me. Sent a message to their app and I got a message to expect a response within 72 hours. Somebody answers right away if a new customer signs up for a service but you are helpless once you are customer. I had a video and pictures of their service. I’ll update more. Don’t consider signing up!!! It’s a mediocre service!!! May 16... Alas! Someone returned my call on the 3rd day. Cancelled the scheduled service and I demanded a refund! I’m off the hook!"
"If you want your lawn to look terrible, this is the company for you. This is the first and last time I will ever use this company. I had the pleasure of re-mowing and bagging my yard after they came. I requested my lawn be bagged when it was mowed. Instead they left all the clippings. On top of it, they completely just didn't mow areas. I called customer service to discuss and it seems to be some kind of call center. Their solution for me was to pay $500 for them to come clean it up. My fiance then called to discuss the service. She was talking about solutions and they just stopped talking. She sat on the phone for over 5 minutes waiting for someone to say something and nothing. Both the lawn service and customer service are trash."
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